Revenues Officer

Capita (digital)

United Kingdom
Base: £26,227.50; bonus/equity: not specified; ben...
Fully remote
Examine council tax accounts
Assess and make accurate decisions
Update computer records
Responsibilities include examining council tax accounts, investigating claims, making accurate decisions, updating records, and corresponding with customers

Job Summary

  • Responsibilities include examining council tax accounts, investigating claims, making accurate decisions, updating records, and corresponding with customers.
  • The role requires knowledge of council tax, strong decision-making and problem-solving skills, and the ability to work to deadlines.
  • Capita offers a competitive salary, generous holiday allowance, pension, life assurance, and various voluntary benefits designed to suit your lifestyle.

Matching Summary

Responsibilities include examining council tax accounts, investigating claims, making accurate decisions, updating records, and corresponding with customers.

Salary

Base: £26,227.50; Bonus/Equity: Not specified; Benefits: 23 days holiday (rising to 27), pension, life assurance, cycle2work scheme, 15 weeks fully paid maternity/adoption/shared parental leave, two weeks paternity pay

Skills & Requirements

Must-have

  • Examine council tax accounts
  • Assess and make accurate decisions
  • Update computer records
  • Respond to customer enquiries
  • Work from home
  • Travel with Southern England

Nice-to-have

  • Deal with customers with sympathy and tact
  • Innovative problem-solving skills
  • Volunteering for charity partners

Key Requirements

  • Council Tax knowledge preferable
  • Debt Collecting experience desirable
  • Attend courts as and when required

Work Rights

Not specified

Tailored Resume

Cover Letter