It Technical Support Administrator Assoc

Advocate Aurora Health

Chicago, Illinois, United States
Base: $26.55 - $39.85 ph; bonus/equity: not specif...
Onsite
Bachelor's degree in computer science or related field
1 year experience in complex it operating environment
24/7 on-call support availability
This role ensures the HIT environment functions optimally while providing end-user support and training on new device capabilities

Job Summary

  • This role ensures the HIT environment functions optimally while providing end-user support and training on new device capabilities.
  • The incumbent is responsible for the analysis, configuration, and retirement of hardware and software requiring 24/7 support and business travel.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, and educational assistance programs.

Matching Summary

This role ensures the HIT environment functions optimally while providing end-user support and training on new device capabilities.

Salary

Base: $26.55 - $39.85 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match, Educational Assistance

Skills & Requirements

Must-have

  • Bachelor's degree in Computer Science or related field
  • 1 year experience in complex IT operating environment
  • 24/7 on-call support availability
  • Endpoint fleet technology management skills
  • Hardware and software installation and maintenance

Nice-to-have

  • Background in healthcare industry preferred
  • Excellent interpersonal and customer service skills
  • Experience with cybersecurity threat remediation
  • Ability to travel to various locations
  • Positive attitude for diverse situations

Key Requirements

  • Bachelor's degree in Computer Science, Information System, Engineering, or related field
  • 1 year of experience in a complex IT operating environment
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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