Customer Service Officer

IRT

Kanahooka, NSW, Australia
On-site
Customer service experience
Promote products and services
Respond to enquiries
IRT is one of Australia’s largest community-owned providers of independent living, aged care and home care, improving the lives of more than 9100 people every day

Job Summary

  • IRT is one of Australia’s largest community-owned providers of independent living, aged care and home care, improving the lives of more than 9100 people every day.
  • In this role, you will identify customer needs, provide tailored solutions, and confidently promote our products and services while delivering outstanding service across multiple communication channels.
  • Benefits include competitive pay, not-for-profit salary packaging, flexible working conditions, birthday leave, and professional development opportunities.

Matching Summary

IRT is one of Australia’s largest community-owned providers of independent living, aged care and home care, improving the lives of more than 9100 people every day.

Skills & Requirements

Must-have

  • Customer service experience
  • Promote products and services
  • Respond to enquiries
  • Maintain customer data
  • Microsoft office suite proficiency

Nice-to-have

  • Customer service superstar
  • Thrives on delivering exceptional experiences
  • Passionate and committed
  • Team player

Key Requirements

  • Demonstrated customer service or sales experience
  • Call centre experience highly desirable
  • Excellent communication and interpersonal skills
  • Strong organisational skills
  • High level of accuracy and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter