Client Service Assistant, Dermatology

Medcan

Toronto, ON, Canada
Base: $36,374.00 - $50,014.25 cad annually; bonus/...
Appointment scheduling and coordination
Payment processing for appointments and products
Client greeting and check-in/out
Medcan is dedicated to equity, diversity and inclusion and strives to ensure all stakeholders have a fair opportunity to participate in the community

Job Summary

  • Medcan is dedicated to equity, diversity and inclusion and strives to ensure all stakeholders have a fair opportunity to participate in the community.
  • The role involves acting as the first point of contact for clients, providing exceptional service, and maintaining good working relationships with other departments to ensure an outstanding client experience.
  • This is a full-time position located at the Toronto office, with shifts scheduled Monday to Friday and occasionally Saturday, requiring availability between 8:00am - 5:00pm.

Matching Summary

Medcan is dedicated to equity, diversity and inclusion and strives to ensure all stakeholders have a fair opportunity to participate in the community.

Salary

Base: $36,374.00 - $50,014.25 CAD annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Appointment scheduling and coordination
  • Payment processing for appointments and products
  • Client greeting and check-in/out
  • Inventory management of reception and retail supplies
  • Excellent verbal and written communication
  • Strong organizational and time management skills
  • Ability to multi-task and work in a team environment

Nice-to-have

  • Dermatology clinic experience
  • Four Star Hotel or hospitality experience
  • Sales experience
  • Ability to foster relationships with colleagues and patients
  • Troubleshooting client issues
  • Cross-cover other clinic roles occasionally

Key Requirements

  • Prior experience in a similar role
  • Education in health or related discipline
  • Beginner to intermediate MS Office skills
  • Ability to stand/walk for duration of shift
  • Availability to work full-time 8 hour shifts
  • Work authorization to work in Canada

Work Rights

Not specified

Tailored Resume

Cover Letter