Customer Service Representative

Adobe Animal Hospital

Rancho Cucamonga, CA, United States
$19-$22ph depending on experience; not specified; ...
Client interaction management
Telephone system operation
Payment processing
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, operating a multi-line telephone system, and accepting payments.
  • AmeriVet offers tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, student loan assistance, comprehensive insurance, and generous paid time off.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

$19-$22/hr depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Client interaction management
  • Telephone system operation
  • Payment processing
  • Client record maintenance
  • Emergency situation composure

Nice-to-have

  • Personable and skilled demeanor
  • Welcoming environment creation
  • Compassionate client handling
  • Adaptable to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter