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Workday is seeking a Production Readiness Manager in Warsaw, Poland, for a fully remote role that emphasizes customer success and technical expertise in managing complex SaaS solutions. The ideal candidate will demonstrate strong project management skills, relationship-building abilities, and a deep understanding of Workday products to ensure successful customer deployments.
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Job Summary
This customer-facing role requires a combination of technical expertise, project management skills, and strong customer relations.
The PRM is responsible for overseeing performance testing and ensuring a smooth transition to production.
You will work with Workday's largest strategic accounts to build strong relationships while overseeing multiple accounts simultaneously.
Matching Summary
Match Score: 75
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Workday is seeking a Production Readiness Manager in Warsaw, Poland, for a fully remote role that emphasizes customer success and technical expertise in managing complex SaaS solutions. The ideal candidate will demonstrate strong project management skills, relationship-building abilities, and a deep understanding of Workday products to ensure successful customer deployments.
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Salary
Base: zł168,200 PLN - zł252,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Customer-facing role
Oversee performance testing
Manage complex projects
Customer relations
Technical expertise
Change management principles
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Psychological safety
Sharing knowledge
Key Requirements
4+ years of experience in product support, customer success, account management or consulting for a complex B2B enterprise software solution
4+ years of experience successfully implementing or managing a complex SaaS solution
Bachelor’s degree in Technical Area or equivalent technical work experience