Customer Service Officer - Cardiovascular Centre

SVHA

Melbourne, Australia
Not specified; not specified; salary pyckaging + c...
Exceptional communication skills
Patient appointment booking
Invoicing and payments processing
We are looking for a dynamic Customer Service Officer with exceptional communication and administration skills to form part of our team in the St Vincent's Fitzroy Cardiovascular Centre

Job Summary

  • We are looking for a dynamic Customer Service Officer with exceptional communication and administration skills to form part of our team in the St Vincent's Fitzroy Cardiovascular Centre.
  • Benefits include a supportive and friendly atmosphere, salary packaging to increase take home pay, ongoing education support, comprehensive orientation, uniform, discounted car parking and easy access to public transport.
  • We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.

Matching Summary

We are looking for a dynamic Customer Service Officer with exceptional communication and administration skills to form part of our team in the St Vincent's Fitzroy Cardiovascular Centre.

Salary

Not specified; Not specified; Salary packaging and competitive annual salary with benefits

Skills & Requirements

Must-have

  • Exceptional communication skills
  • Patient appointment booking
  • Invoicing and payments processing
  • Admission and discharge coordination
  • Customer service in healthcare environment
  • Use of patient record databases

Nice-to-have

  • Strong interpersonal skills
  • Ability to work under pressure
  • Attention to detail
  • Adaptability in fast paced environment
  • Team collaboration
  • Supportive and friendly atmosphere

Key Requirements

  • Permanent part-time availability (twice a week shifts)
  • Previous experience in customer service healthcare environment desirable
  • Experience with patient record databases (IBA preferred)
  • Permission to conduct a police check
  • Valid Victorian working with children check required

Work Rights

Valid Victorian working with children check required

Tailored Resume

Cover Letter