Customer Success Manager, Mid-market - Dx

Atlassian

United Kingdom
Remote
Drive engineering transformation
Manage customer lifecycle
Drive program success
Atlassian is seeking a Customer Success Manager for its DX division in the UK, focusing on mid-market customers to drive engineering transformation using their platform. The ideal candidate will have 3-5 years of Customer Success management experience, strong communication skills, and a detail-oriented approach to customer relationship management

Job Summary

  • As a CSM, you will be partnering with up to 30 of DX’s midmarket customers to drive engineering transformation using our platform.
  • You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success.
  • Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.

Matching Summary

Match Score: 85

Atlassian is seeking a Customer Success Manager for its DX division in the UK, focusing on mid-market customers to drive engineering transformation using their platform. The ideal candidate will have 3-5 years of Customer Success management experience, strong communication skills, and a detail-oriented approach to customer relationship management.

Skills & Requirements

Must-have

  • drive engineering transformation
  • manage customer lifecycle
  • drive program success
  • track key account metrics
  • product expert and process master

Nice-to-have

  • quietly outwork peers
  • meticulous and obsessive about details
  • perform at a high level consistently
  • challenge, recommend, and redirect teams

Key Requirements

  • 3-5 years previous Customer Success management experience
  • Ability to quickly learn and communicate technical topics
  • Excellent presentation, communication, and relationship-building skills
  • Excellent people management skills

Work Rights

Not specified

Tailored Resume

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