Post Sales Support Specialist For Electrification

ABB UK

Hybrid
2+ years customer service experience
Engineering degree or related field
Fluent english communication skills
This role serves as a key technical resource supporting the Sales organization and customers during the proposal process

Job Summary

  • This role serves as a key technical resource supporting the Sales organization and customers during the proposal process.
  • You will be accountable for offering technical advice, performing diagnostic studies, and ensuring achievement of order targets and Net Promoter Scores.
  • The position is part of a high-performing team contributing to the Electrification Team and Stakeholders in the Americas.

Matching Summary

This role serves as a key technical resource supporting the Sales organization and customers during the proposal process.

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Engineering degree or related field
  • Fluent English communication skills
  • Experience with SAP and Salesforce
  • Electrification sector knowledge

Nice-to-have

  • Passion for problem solving
  • High skilled team collaboration
  • Analytic and diagnostic study skills

Key Requirements

  • Degree in engineering or related field
  • Minimum 2 years experience in customer service
  • Must be fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter