Customer Service Technician (t2)

Applied Materials

Boise, ID, United States
$23.00 - $31.40; not specified; not specified ph
On-site
Preventive maintenance
Remedial maintenance
Operational quality verification
Applied Materials is seeking a Customer Service Technician in Boise, ID, responsible for maintenance and support of semiconductor manufacturing equipment. This role emphasizes customer satisfaction, technical troubleshooting, and preventative maintenance

Job Summary

  • Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
  • Assumes responsibility for complete customer satisfaction within assigned accounts.
  • Develops and implements plans to increase productivity.

Matching Summary

Match Score: 85

Applied Materials is seeking a Customer Service Technician in Boise, ID, responsible for maintenance and support of semiconductor manufacturing equipment. This role emphasizes customer satisfaction, technical troubleshooting, and preventative maintenance.

Salary

$23.00 - $31.40; Not specified; Not specified

Skills & Requirements

Must-have

  • Preventive Maintenance
  • remedial maintenance
  • operational quality verification
  • wet cleans
  • customer instruction
  • process variations troubleshooting
  • customer satisfaction
  • support plans coordination
  • start-up and service activities
  • TIER II start-ups
  • company liaison
  • productivity improvement plans
  • equipment performance tracking
  • uptime improvement
  • Statistical Process Control
  • Quality Improvement Process

Nice-to-have

  • supportive work culture
  • career development
  • innovative solutions
  • pushing boundaries
  • learning every day
  • health and wellbeing programs
  • personal and professional growth

Key Requirements

  • Physically demanding position
  • extensive walking
  • standing for extended periods
  • working in tight spaces
  • bending, squatting, twisting, kneeling, reaching
  • climbing stairs and ladders
  • lifting up to 35 lbs.
  • distinguish between colors
  • work in an environment with noise
  • use of hand and power tools
  • use of appropriate Personal Protective Equipment
  • clean room environment
  • developed proficiency in analytical processes
  • good understanding of team integration
  • provides solutions to problems
  • impacts the quality of own work
  • uses communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter