Collector I

Greiner Ford

Base: $21ph; bonus/equity: + $1ph bilingual differ...
Not specified
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments due date changes
Greiner Ford is seeking a Collector I for their Driveway Finance Corporation to manage customer collections on delinquent accounts. The role emphasizes customer service, ethical negotiation, and adherence to collection regulations, with a focus on professionalism and effective communication

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts.
  • Employees must make outbound collection attempts via phone, mail, and email to resolve accounts 1-60 days past due in an ethically responsible manner.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive medical, dental, vision, and retirement benefits.

Matching Summary

Match Score: 75

Greiner Ford is seeking a Collector I for their Driveway Finance Corporation to manage customer collections on delinquent accounts. The role emphasizes customer service, ethical negotiation, and adherence to collection regulations, with a focus on professionalism and effective communication.

Salary

Base: $21/hour; Bonus/Equity: +$1/hour bilingual differential; Benefits: Medical, Dental, Vision, PTO, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments due date changes
  • Follow up on customer insurance coverage
  • Meet call volume and account action requirements

Nice-to-have

  • Ethical responsible manner in collections
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Ability to multitask while typing

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Basic knowledge of installment loans and consumer collections
  • Previous collections experience preferred
  • PC skills including MS Office

Work Rights

Not specified

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