Digital Journey Optimisation Manager

x15ventures

Not specified
Customer journey optimisation
Digital product delivery
A/b experimentation
x15ventures is seeking a Digital Journey Optimisation Manager to enhance customer experiences and drive digital acquisition through innovative strategies. The role involves working in a collaborative environment with various teams to optimize digital journeys, utilizing data-driven approaches to improve conversion rates and customer satisfaction

Job Summary

  • This is a newly created role within x15’s Growth team, designed to accelerate how our ventures scale through the bank’s internal and external channels.
  • As a Digital Journey Optimisation Manager, you’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.
  • Enjoy a flexible and dynamic startup environment and access to the best in class benefits that CommBank offers.

Matching Summary

Match Score: 85

x15ventures is seeking a Digital Journey Optimisation Manager to enhance customer experiences and drive digital acquisition through innovative strategies. The role involves working in a collaborative environment with various teams to optimize digital journeys, utilizing data-driven approaches to improve conversion rates and customer satisfaction.

Skills & Requirements

Must-have

  • Customer journey optimisation
  • Digital product delivery
  • A/B experimentation
  • Adobe Target
  • Adobe Analytics
  • Data-driven roadmap development

Nice-to-have

  • Startup environment
  • Collaboration and learning
  • Customer-centric approach
  • Grit and grace

Key Requirements

  • Proven channel and stakeholder management experience
  • Strong analytical and financial acumen
  • Ability to identify new business opportunities
  • Hands-on experience with conversion optimisation platforms

Work Rights

Not specified

Tailored Resume

Cover Letter