Lexus Service Performance Analyst

Toyotaofdowntownla

Fixed operations performance analysis
Service training development
Kpi identification and reporting
Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve

Job Summary

  • Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.
  • The Lexus Service Performance Analyst manages development of service training, creates SOPs, collaborates with stakeholders, and recommends solutions to improve guest experience and dealer fixed operations.
  • Toyota offers a work environment built on teamwork, flexibility, and respect with professional growth programs, comprehensive health care, 401(k) savings plan, paid holidays, and referral services.

Matching Summary

Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.

Skills & Requirements

Must-have

  • Fixed operations performance analysis
  • Service training development
  • KPI identification and reporting
  • Cross-functional collaboration
  • Program and vendor management

Nice-to-have

  • Automotive fixed operations experience
  • Retail merchandising strategies
  • Data-driven decision making
  • Customer experience enhancement
  • Strategic communication skills

Key Requirements

  • Experience in automotive fixed operations
  • Bachelor’s degree
  • Ability to develop and implement KPIs
  • Work authorization without sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter