Patient Financial Advocate

Cleveland Clinic Health System

Cleveland, Ohio, US
Fully remote
Customer service
Patient account disputes
Payment agreements
Cleveland Clinic Health System is seeking a fully remote Patient Financial Advocate to assist patients with their financial responsibilities and navigate insurance complexities. The role involves customer service, billing resolution, and eligibility assessment for financial assistance programs

Job Summary

  • Patient Financial Advocates help patients navigate financial responsibilities without insurance or insurance not accepted at Cleveland Clinic.
  • Your efforts can positively impact on the lives of patients and their families in numerous ways, offering a unique opportunity to make a lasting difference in your community and beyond.
  • A caregiver in this role works remotely from 8:00 a.m. – 4:30 p.m.

Matching Summary

Match Score: 85

Cleveland Clinic Health System is seeking a fully remote Patient Financial Advocate to assist patients with their financial responsibilities and navigate insurance complexities. The role involves customer service, billing resolution, and eligibility assessment for financial assistance programs.

Skills & Requirements

Must-have

  • customer service
  • patient account disputes
  • payment agreements
  • charity care
  • billing inquiries
  • timely response

Nice-to-have

  • passionate caregivers
  • transforming patient experience
  • making a lasting difference
  • rewarding career

Key Requirements

  • High school diploma or GED
  • Experience in healthcare customer service
  • Knowledge of patient accounts
  • Knowledge of third-party payers
  • Knowledge of CPT and ICD coding

Work Rights

Not specified

Tailored Resume

Cover Letter