As an Automotive Technical Support Engineer, you will provide real time automotive technical support to a host of internal and external customers reducing cost to serve by driving repair rate capability
Job Summary
As an Automotive Technical Support Engineer, you will provide real time automotive technical support to a host of internal and external customers reducing cost to serve by driving repair rate capability.
You will operate as an integral part of the Green Flag Phone Fix process answering demand from the Rescue Service Delivery Contact Centre Advisor population, connecting to customers in identified Phone Fix incidents, providing real time over the phone diagnostic questioning and appropriate advice.
Core benefits include 9% employer contributed pension, 50% off home, motor and pet insurance and also free Green Flag breakdown cover, and an EV car scheme.
Matching Summary
As an Automotive Technical Support Engineer, you will provide real time automotive technical support to a host of internal and external customers reducing cost to serve by driving repair rate capability.
Skills & Requirements
Must-have
real time automotive technical support
reduce cost to serve
drive repair rate capability
automotive technical information and databases
automotive mechanical and electrical diagnostic and repair experience