Reservation Clerk

Amanresorts International Pte. Ltd

Hangzhou, China
Reservations team supervision
Guest communication management
Pre-arrival engagement oversight
The role involves supervising the Reservations team to ensure excellent customer loyalty and conversion through effective staff training

Job Summary

  • The role involves supervising the Reservations team to ensure excellent customer loyalty and conversion through effective staff training.
  • Candidates will oversee communications and pre-arrival engagement while acting as a key point of contact for guests.
  • This position supports the Reservations Manager and Assistant Reservations Manager in daily operational duties at Amanfayun.

Matching Summary

The role involves supervising the Reservations team to ensure excellent customer loyalty and conversion through effective staff training.

Skills & Requirements

Must-have

  • Reservations team supervision
  • Guest communication management
  • Pre-arrival engagement oversight
  • Staff training implementation

Nice-to-have

  • Excellent customer loyalty focus
  • High conversion rate experience
  • Luxury hospitality background

Key Requirements

  • Experience in reservation management
  • Leadership skills for team supervision
  • Strong communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter