National Cs Manager

Pacific International Lines (PIL)

Indonesia
**
5-7 years maritime industry experience
Team leadership and coaching skills
Fluent english oral and written
** Pacific International Lines (PIL) is seeking a National Customer Service Manager in Indonesia to lead customer service functions, enhance operational efficiency, and ensure compliance with local regulations. The ideal candidate should have a background in the maritime industry, strong leadership skills, and a customer-focused mindset. **

Job Summary

  • The role involves managing customer service functions to ensure efficient operations and compliance with local regulations.
  • The successful candidate will lead both front and back office teams while resolving escalated customer requests promptly.
  • PIL offers a dynamic community of maritime professionals with opportunities to work across 90 countries.

Matching Summary

Match Score: 75

** Pacific International Lines (PIL) is seeking a National Customer Service Manager in Indonesia to lead customer service functions, enhance operational efficiency, and ensure compliance with local regulations. The ideal candidate should have a background in the maritime industry, strong leadership skills, and a customer-focused mindset. **

Skills & Requirements

Must-have

  • 5-7 years maritime industry experience
  • Team leadership and coaching skills
  • Fluent English oral and written

Nice-to-have

  • Proactive problem-solving mindset
  • Strong stakeholder management
  • Detail-oriented approach to tasks

Key Requirements

  • Bachelor degree required
  • 5-7 years experience in Maritime Industry
  • Experience leading and managing a team
  • Proficient in M365

Work Rights

Not specified

Tailored Resume

Cover Letter