Job Summary

• The HR Services Call Handling Analyst is responsible for managing and resolving People Services cases received via calls and emails from various business units.
• This role serves as a key point of contact for HR Representatives, Employees, and People Leaders, ensuring timely and accurate resolution of HR-related inquiries.
• GM is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.

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Skills & Requirements

Key Requirements

• Bachelor’s degree in HR or related field
• Experience in HR shared services or call handling
• Willing to receive phone inquiries
• Willing to work night shift

Work Rights