Branch Manager

Coates

Forster, Australia
On-site
Safety of team and customers
Customer service kpis
Branch p&l management
The Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers

Job Summary

  • The Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.
  • This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty.
  • We provide our team with a wide range of perks and benefits, including development and career progression pathways, flexible working options, and access to our employee discounts, benefits and wellbeing program.

Matching Summary

The Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.

Skills & Requirements

Must-have

  • Safety of team and customers
  • Customer service KPIs
  • Branch P&L management
  • Fleet utilisation
  • Team leadership
  • Commercial acumen

Nice-to-have

  • Develop cohesive team mindset
  • Relate well to people
  • Motivate and mentor staff
  • Employee wellbeing program
  • Reconciliation Action Plan

Key Requirements

  • Sales and operational management experience
  • Previous team leadership experience
  • Demonstrated commercial acumen
  • Excellent Communication skills
  • Strong computer literacy

Work Rights

Not specified

Tailored Resume

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