Patient Service Representative (psr) I - Lab

Advocate Health

Base: $19.80 - $29.70; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Discuss and collect co-pays
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Discuss and collect co-pays
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics
  • Provide exceptional customer service
  • Manage high-volume workloads
  • Handle sensitive and confidential information

Nice-to-have

  • Work collaboratively with others
  • Proactively communicate issues
  • Offer various assistance to patients
  • Assist with orientation and training

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure, registration, or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter