Customer Experience Associate - Hull, Plateau (full-time, 37.5h/week_

TD Bank

Gatineau, Quebec, Canada
Base: $44,000.00 - $55,400.00 cad; bonus/equity: n...
Customer interaction
Financial operations processing
Client needs assessment
TD Canada Trust is the frontline staff, building strong client relationships through customer service operations and providing advice on TD products and solutions

Job Summary

  • TD Canada Trust is the frontline staff, building strong client relationships through customer service operations and providing advice on TD products and solutions.
  • The role involves processing financial transactions accurately, understanding client needs to recommend suitable banking solutions, and resolving customer concerns.
  • TD is committed to providing fair compensation, growth opportunities, skill development, and a supportive work environment with a comprehensive Total Rewards package.

Matching Summary

TD Canada Trust is the frontline staff, building strong client relationships through customer service operations and providing advice on TD products and solutions.

Salary

Base: $44,000.00 - $55,400.00 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer interaction
  • Financial operations processing
  • Client needs assessment
  • Problem resolution
  • Promoting banking solutions
  • Positive work environment

Nice-to-have

  • Think like a client
  • Act like a responsible owner
  • Innovate for goals
  • Execute with efficiency
  • Personal connection with clients

Key Requirements

  • High school diploma and/or 1+ year relevant experience
  • Proficiency in MS Office Suite and Internet
  • Strong organizational and time management skills
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter