The Sr. Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services
Job Summary
The Sr. Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services.
Investigate billing discrepancies, process adjustments, and manage invoicing and collections.
Eligible employees can elect to participate in comprehensive medical benefits coverage, dental plans and vision coverage.
Matching Summary
The Sr. Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services.
Salary
$20.35 - $30.55 DOE
Skills & Requirements
Must-have
Exceptional customer service
Waste treatment and disposal support
Escalation point of contact
RCRA Laws and Regulations
DOT hazardous material descriptions
Nice-to-have
Mentoring junior staff
Sustainability goals
Inclusive and diverse culture
Key Requirements
4-7 years of experience in a customer-facing role
Proficient with Microsoft Office, DocuSign, and PDF writer