Guest Services Agent

Hilton Garden Inn Fort Walton Beach

Surfside Beach, SC, United States
Friendly and service-oriented manner
Positive demeanor
Check-in and check-out guests
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard

Job Summary

  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival.
  • Innisfree Hotels will invest in you, if you invest in you.

Matching Summary

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Skills & Requirements

Must-have

  • friendly and service-oriented manner
  • positive demeanor
  • check-in and check-out guests
  • process payments for guest bills
  • clean and safe work environment
  • adhere to hotel policies

Nice-to-have

  • inclusive workplace
  • culture of care
  • calm and poised manner
  • thrive on challenge
  • seek responsibility

Key Requirements

  • high school diploma or equivalent
  • Minimum 1 year customer service experience
  • hospitality industry preferred
  • Ability to read, write, and speak effectively in English
  • Knowledge of reservation and POS systems
  • Must be able to multi-task
  • detail-oriented
  • Must be a team player
  • Ability to work independently
  • high degree of autonomy

Work Rights

Not specified

Tailored Resume

Cover Letter