As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Ingleburn Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion processes and procedures
Nice-to-have
Interest in financial well-being
Ability to articulate financial terms
Holistic customer solutions
Act with integrity
Support Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Proven customer service experience
Financial Services, Retail or Hospitality experience