Team Leader Azerbaijani

Concentrix

Tbilisi, Georgia
Not specified (assumed to be onsite or hybrid based on location)
Fluent in azerbaijani language
B2 english proficiency required
Day-to-day team supervision experience
Concentrix is seeking a Team Leader for their Azerbaijani operations in Tbilisi, Georgia. The role involves supervising call center associates, ensuring performance metrics are met, and providing coaching and support to team members

Job Summary

  • The Team Leader is responsible for the day-to-day supervision of a group of call center associates to ensure performance metrics are achieved.
  • This role requires effectively coaching direct reports on their performance on a regular basis to meet contractual Key Performance Indicators.
  • Candidates must be fluent in both Azerbaijani and English (B2 level) and willing to work a flexible full-time schedule.

Matching Summary

Match Score: 75

Concentrix is seeking a Team Leader for their Azerbaijani operations in Tbilisi, Georgia. The role involves supervising call center associates, ensuring performance metrics are met, and providing coaching and support to team members.

Skills & Requirements

Must-have

  • Fluent in Azerbaijani language
  • B2 English proficiency required
  • Day-to-day team supervision experience
  • Performance coaching and accountability
  • Flexible schedule availability

Nice-to-have

  • Strong communication skills
  • Ability to work under pressure
  • Mentoring and leadership capabilities
  • Advocacy for team members

Key Requirements

  • Associate's degree in related field preferred
  • Two to four years of relevant experience
  • Fluency in Azerbaijani and B2 English
  • Willingness to work flexible schedule

Work Rights

Not specified

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