Business Banking Associate Perth Casual

Thebeverlybank

Perth, Western Australia, Australia
Hybrid
Assist customers with day-to-day banking
Provide empathetic customer care
Handle corporate card inquiries
As an Associate within our Business Banking contact centre, you’ll be the friendly voice our small and medium business customers hear when the contact us

Job Summary

  • As an Associate within our Business Banking contact centre, you’ll be the friendly voice our small and medium business customers hear when the contact us.
  • This is a hybrid position giving you the flexibility to work from home and the office in the Perth CBD.
  • Training will commence from the start date with all new starters undergoing mandatory training for 4 weeks Monday to Friday 8.30am - 4.30pm.

Matching Summary

As an Associate within our Business Banking contact centre, you’ll be the friendly voice our small and medium business customers hear when the contact us.

Skills & Requirements

Must-have

  • Assist customers with day-to-day banking
  • Provide empathetic customer care
  • Handle corporate card inquiries
  • Provide technical support
  • Navigate new technology and computer systems

Nice-to-have

  • Genuinely care about customer experience
  • Naturally curious and resilient
  • Adaptable and love problem solving
  • Aspirations to grow career

Key Requirements

  • Minimum 10 hours per week availability
  • 50% of working hours in Perth CBD office
  • Mandatory 4-week full-time training

Work Rights

Not specified

Tailored Resume

Cover Letter