Customer Banking Specialist - Katanning (full Time)

Commonwealth Bank

Katanning, WA, Australia
Not specified (assumed to be hybrid due to the nature of the role).
Passion for delivering outstanding customer service
Ability to have great conversations
Problem solving attitude and curiosity
The Commonwealth Bank is seeking a Customer Banking Specialist for their Katanning location, aimed at enhancing customer experiences through both face-to-face and digital interactions. The role emphasizes outstanding customer service, financial health assessments, and teamwork within a Multi Channel Branch environment

Job Summary

  • You will be joining a Multi Channel Branch that provides face-to-face services in the morning and contact centre support in the afternoon.
  • The role involves assisting customers with general banking transactions, building personal connections, and completing Financial Health Checks.
  • Continuous training and development are provided to support career aspirations within the Commonwealth Bank Group.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for their Katanning location, aimed at enhancing customer experiences through both face-to-face and digital interactions. The role emphasizes outstanding customer service, financial health assessments, and teamwork within a Multi Channel Branch environment.

Skills & Requirements

Must-have

  • Passion for delivering outstanding customer service
  • Ability to have great conversations
  • Problem solving attitude and curiosity

Nice-to-have

  • Confidence to ask challenging questions
  • Open approach to learning new things
  • Goal oriented team collaboration

Key Requirements

  • Passion for customer service
  • Strong communication skills
  • Problem-solving attitude

Work Rights

Not specified

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