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Saia is seeking a Customer Care Specialist to provide escalated support to customers, resolve issues, and maintain high communication standards. The ideal candidate should possess strong customer service skills, preferably with five years of experience in transportation or a related field. This position offers competitive pay, growth opportunities, and a supportive work culture.
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Job Summary
Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
Handles inbound calls and emails, resolves escalated inquiries, and ensures a positive customer experience.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career.
Matching Summary
Match Score: 75
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Saia is seeking a Customer Care Specialist to provide escalated support to customers, resolve issues, and maintain high communication standards. The ideal candidate should possess strong customer service skills, preferably with five years of experience in transportation or a related field. This position offers competitive pay, growth opportunities, and a supportive work culture.
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Salary
$22.15 - $27.30 per hour; Not specified; Not specified