Deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware
Job Summary
Deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware.
Provide outstanding technical support to users, diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps.
Contribute to an inclusive and supportive team aligned with SVHA’s mission, demonstrating compassion, respect, and service excellence in every interaction.
Matching Summary
Deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware.