Not specified (potentially onsite as no remote options are mentioned)
Exceptional personalized service
Advanced technology utilization
Guest confidentiality maintenance
Mainsail Lodging & Development LLC is seeking an enthusiastic Front Desk Clerk to provide exceptional customer service and create a unique check-in experience for guests. The ideal candidate will have a high school diploma, previous hospitality experience, excellent communication skills, and the ability to utilize technology effectively
Job Summary
The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience and exceptional personalized service to all guests.
Key responsibilities include assigning and escorting guests to rooms, assisting with luggage, providing room quotes and upselling, and maintaining guest confidentiality.
The role requires the ability to use technology, interact with guests, share hotel knowledge, and handle various guest needs while maintaining cleanliness and order.
Matching Summary
Match Score: 85
Mainsail Lodging & Development LLC is seeking an enthusiastic Front Desk Clerk to provide exceptional customer service and create a unique check-in experience for guests. The ideal candidate will have a high school diploma, previous hospitality experience, excellent communication skills, and the ability to utilize technology effectively.
Skills & Requirements
Must-have
Exceptional personalized service
Advanced technology utilization
Guest confidentiality maintenance
Local information provision
Handling guest luggage and mail
Responding to guest inquiries
Adhering to scheduled shifts
Nice-to-have
Enthusiastic, fun, and energetic
Taking work seriously but not themselves
Sharing hotel knowledge with personalization
Showcasing the hotel to each guest
Proactive problem-solving
Key Requirements
High School diploma or higher
Previous hospitality experience preferred
Excellent customer service skills
Excellent communication skills (verbal and written)