Security Administration Help Desk Representative With Polish And Italian

State Street UK

Gdansk, Poland
Zł68,004 annual py
Hybrid (3 days in-office, 2 days remote)
First-line support
System access and user account issues
Polish and italian language proficiency
State Street UK is seeking a Security Administration Help Desk Representative who is fluent in Polish and Italian to provide first-line support to a global customer base. The position requires excellent customer service skills and the ability to manage sensitive information while working in a hybrid model from Gdansk, Poland

Job Summary

  • Provide first-line support to a global employee and client base, handling system access and user account issues.
  • Resolve issues independently using standard operating procedures and internal knowledge bases while managing confidential information with integrity.
  • State Street offers a permanent contract, additional holidays, a gold medical package, and a wide range of development programs.

Matching Summary

Match Score: 85

State Street UK is seeking a Security Administration Help Desk Representative who is fluent in Polish and Italian to provide first-line support to a global customer base. The position requires excellent customer service skills and the ability to manage sensitive information while working in a hybrid model from Gdansk, Poland.

Salary

zł68,004 Annual

Skills & Requirements

Must-have

  • First-line support
  • System access and user account issues
  • Polish and Italian language proficiency
  • Global employee and client base support

Nice-to-have

  • Adapt quickly to changes
  • Work effectively in multicultural environment
  • Strong listening skills

Key Requirements

  • Bachelor’s degree or equivalent professional experience
  • Proficiency in Polish and Italian
  • Good command of English
  • Hybrid work model: 3 days per week from the office

Work Rights

Not specified

Tailored Resume

Cover Letter