Primary location base pyy range: $119,500 usd - $1...
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Ai-powered contract lifecycle management
Customer success framework
Accelerate adoption and customer maturity
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Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) team, focused on driving customer engagement and adoption of AI-powered solutions. The role demands expertise in customer relations and CLM, supporting significant customer transformations to realize value.
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Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) team, focused on driving customer engagement and adoption of AI-powered solutions. The role demands expertise in customer relations and CLM, supporting significant customer transformations to realize value.
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Salary
Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants
Skills & Requirements
Must-have
AI-powered contract lifecycle management
Customer Success framework
accelerate adoption and customer maturity
structured success and adoption plans
product usage data and health indicators
cross-functional collaboration
executive briefings
Nice-to-have
sun-drenched optimism and drive
courageous collaborators
curious minds
empathy and shared enthusiasm
bold ideas and genuine care
Key Requirements
5+ years customer-facing services role
5+ years managing customer relationships
3+ years Contract Lifecycle Management (CLM) experience