Guest Experience Lead | King of Prussia

Lululemon

King of Prussia, Pennsylvania, United States
Base: $22.50 - $25.89ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead from the floor
Conduct store opening and closing procedures
Lululemon is seeking a Guest Experience Lead for their King of Prussia location, responsible for enhancing customer experiences through technical product education and team leadership. The ideal candidate will have retail experience and a passion for creating an inclusive environment while driving store performance

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves acting as the Supervisor on Duty to assess business needs, motivate the team to drive sales results, and maintain operational excellence.
  • Employees are eligible for competitive compensation including a target bonus, extended health benefits, paid time off, and extensive career development opportunities.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their King of Prussia location, responsible for enhancing customer experiences through technical product education and team leadership. The ideal candidate will have retail experience and a passion for creating an inclusive environment while driving store performance.

Salary

Base: $22.50 - $25.89/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Conduct store opening and closing procedures
  • Review daily business data and metrics
  • Participate in hiring and onboarding processes

Nice-to-have

  • Experience in leading delegated assignments
  • Mentoring or assisting peers
  • Creating an inclusive environment
  • High school diploma or equivalent
  • Food safety certification for experiential stores

Key Requirements

  • Must be legally authorized to work in the United States
  • 1 year of retail or customer experience required
  • Some experience in leading, mentoring, or delegating tasks

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter