Viessmann Climate Solutions is seeking a Servicetechniker im Innendienst to provide telephone support to customers and service technicians, ensuring high levels of customer satisfaction. The ideal candidate should have a background in HVAC or related fields, with strong technical skills and fluency in German
Job Summary
You will be responsible for telephone support of our customers and system operators as well as technical support for our field service technicians.
Ensure customer satisfaction through telephone support for commissioning, maintenance, and troubleshooting of our climate solutions.
Benefit from numerous professional and personal development opportunities offered by our academy and external partners.
Matching Summary
Match Score: 85
Viessmann Climate Solutions is seeking a Servicetechniker im Innendienst to provide telephone support to customers and service technicians, ensuring high levels of customer satisfaction. The ideal candidate should have a background in HVAC or related fields, with strong technical skills and fluency in German.
Skills & Requirements
Must-have
Telephone customer support
Technical support for field technicians
Remote diagnostics
Troubleshooting climate solutions
Performance metric tracking
Nice-to-have
Proactive problem-solving
Passion for energy transition
Team player spirit
Key Requirements
Completed apprenticeship as an HVAC mechanic, electronics technician, refrigeration mechatronics technician, or electrical installer