Control Room Manager

Aristocrat Technologies Australia Pty Ltd

Lansing, MI, United States
$48,790 - $90,610 py; not specified; health, denta...
Lead control room operators
Ensure operational integrity
Coordinate incident responses
Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements

Job Summary

  • Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements.
  • Act as the primary point of contact for operational and system blocking issues, coordinating incident management and resolution.
  • Implement process improvements and operational efficiency initiatives, while training and mentoring staff to maintain operational excellence.

Matching Summary

Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements.

Salary

$48,790 - $90,610 per year; Not specified; Health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching

Skills & Requirements

Must-have

  • Lead Control Room Operators
  • Ensure operational integrity
  • Coordinate incident responses
  • Monitor gaming systems accessibility
  • Implement process improvements

Nice-to-have

  • Drive continuous improvements
  • Thrive in fast-paced environment
  • Bring joy to life through play

Key Requirements

  • Diploma or degree in IT, Operations, Business, or related field
  • Previous control room or operations centre experience
  • Demonstrated leadership or supervisory experience
  • Strong incident management knowledge
  • Proficient with monitoring tools
  • Ability to manage priorities
  • Must be authorized to work in the US

Work Rights

Authorized to work in the US

Tailored Resume

Cover Letter