Customer Banking Agent

Capita (public services)

Preston, United Kingdom
Base: £27,032.00; bonus/equity: not specified; ben...
Fully remote
Excellent interpersonal skills
Experience in call centre customer service
Ability to demonstrate empathy
Join a dynamic team at Capita and help customers achieve financial health

Job Summary

  • Join a dynamic team at Capita and help customers achieve financial health.
  • Enjoy a competitive salary with opportunities for bonuses and career progression.
  • Benefit from a supportive work environment with flexible working options after a qualifying period.

Matching Summary

Join a dynamic team at Capita and help customers achieve financial health.

Salary

Base: £27,032.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent interpersonal skills
  • Experience in call centre customer service
  • Ability to demonstrate empathy

Nice-to-have

  • Strong verbal and written communication
  • Experience in fast-paced office environment
  • Problem-solving skills

Key Requirements

  • Experience in financial services
  • Understanding of OFCOM & FCA regulations
  • Ability to use multiple computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter