#core It Digital Workplace Operations Specialist - Event Management Support H/f
Airbus Helicopters
Marignane, France
Airbus live service health
Google stream technology
Incident backlog management
You will join the Digital Workplace team within the Information Technology Directorate, responsible for all the technologies employees use to perform their duties in today’s work environment
Job Summary
You will join the Digital Workplace team within the Information Technology Directorate, responsible for all the technologies employees use to perform their duties in today’s work environment.
As part of the Collaboration Services team, your role will focus on the RUN, BUILD TO RUN, and Entry Into Service of Airbus Live support, leveraging Google Stream technology.
At Airbus, we build the future together and your success is our priority. Expect a global, competitive, and transparent compensation package.
Matching Summary
You will join the Digital Workplace team within the Information Technology Directorate, responsible for all the technologies employees use to perform their duties in today’s work environment.
Skills & Requirements
Must-have
Airbus Live service health
Google Stream technology
incident backlog management
knowledge database completeness
SLA fulfillment
dashboard creation
Major Incident resolution process
Nice-to-have
open-mindedness and transparency
logical and pragmatic approach
receive and act on feedback
international stakeholders daily
German or Spanish knowledge
Key Requirements
Academic background in Computer Science or equivalent experience
Theoretical understanding of ITIL methodology
Prior exposure to ServiceNow is a significant asset
Fluency in English is mandatory
Ability to ramp up quickly in a complex, multi-site environment