Four Seasons is looking for an Assistant Manager Learning & Development who shares a passion for excellence and infuses enthusiasm into everything they do
Job Summary
Four Seasons is looking for an Assistant Manager Learning & Development who shares a passion for excellence and infuses enthusiasm into everything they do.
Responsibilities include delivering workplace learning, service improvement programs, and initiatives to achieve long-term business success and promoting a continuous learning culture.
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service, recognized in FORTUNE Magazine’s 100 Best Companies to work for.
Matching Summary
Four Seasons is looking for an Assistant Manager Learning & Development who shares a passion for excellence and infuses enthusiasm into everything they do.
Skills & Requirements
Must-have
Service quality assurance
Standards training program
Designated Trainer programme
Learning Needs Analysis
Adult learning styles and principles
Learning technologies
Nice-to-have
Genuine heart
Passion for excellence
Continuous learning culture
Genuine and customized service
Key Requirements
Proven leadership experience
Expertise in hospitality operations
Experience with Kirkpatrick’s 4 levels
Project planning tools and processes
Communication and influencing strategies
Basic budgeting, accounting and financial management