Patient Care Coordinator - Family Health Center Hillsboro - Full Time

Concord Hospital

Hillsborough, USA
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting patients, verifying information, facilitating care between services, and maintaining medical records.
  • The role involves managing incoming calls, scheduling appointments, processing mail and faxes, and supporting patient enrollment in programs.

Matching Summary

The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Customer service and patient interaction
  • Medical office operations knowledge
  • Scheduling and appointment confirmation
  • Handling patient inquiries and requests

Nice-to-have

  • Supportive team culture
  • Patient-centered medical home promotion
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter