Conga is seeking an Associate Customer Success Manager for a remote position in the UK, aimed at managing complex customer accounts and driving product adoption. The role requires strong communication skills, a consultative mindset, and experience in customer-facing roles, particularly in a fast-paced environment. Ideal candidates will possess proficiency in Salesforce and Microsoft tools, along with a focus on customer retention
Job Summary
The role involves managing a book of global, complex customers to increase adoption and drive value realization through joint planning.
Candidates must possess a consultative mindset to build trust with stakeholders and tailor solutions for wide-ranging needs.
The team culture is described as fun, collaborative, and celebratory, focusing on ensuring both customer and company success.
Matching Summary
Match Score: 85
Conga is seeking an Associate Customer Success Manager for a remote position in the UK, aimed at managing complex customer accounts and driving product adoption. The role requires strong communication skills, a consultative mindset, and experience in customer-facing roles, particularly in a fast-paced environment. Ideal candidates will possess proficiency in Salesforce and Microsoft tools, along with a focus on customer retention.
Skills & Requirements
Must-have
2-4 years customer-facing experience
Native/C2 English and French or German
Salesforce and Microsoft tools proficiency
Nice-to-have
SaaS or cloud solutions experience
CLM or CPQ domain knowledge
Conga platform familiarity
Key Requirements
Bachelor's degree or equivalent hands-on experience
2-4 years in Customer Success, Sales, or Technical Support
Native or C2 level proficiency in English plus French or German