Senior Service Representative - Taiwan

Rolls-Royce

Taiwan
Gas turbine operation experience
Airline line maintenance regulations knowledge
24/7 customer support capability
The Senior Service Representative acts as the advocate of the Customer within Rolls-Royce to deliver outstanding levels of Customer Satisfaction

Job Summary

  • The Senior Service Representative acts as the advocate of the Customer within Rolls-Royce to deliver outstanding levels of Customer Satisfaction.
  • This role requires providing 24/7 support to promote timely resolution of issues while monitoring warranties and airline debt.
  • Candidates must identify potential product and services sales opportunities for Rolls-Royce within the airline's business.

Matching Summary

The Senior Service Representative acts as the advocate of the Customer within Rolls-Royce to deliver outstanding levels of Customer Satisfaction.

Skills & Requirements

Must-have

  • Gas turbine operation experience
  • Airline line maintenance regulations knowledge
  • 24/7 customer support capability

Nice-to-have

  • Degree in relevant discipline
  • Cultural awareness
  • Ability to deal with ambiguity

Key Requirements

  • Experience in customer facing environment
  • Technical background with gas turbines
  • Familiarity with airline operator regulations

Work Rights

Not specified

Tailored Resume

Cover Letter