Customer Success Manager

Alpaca

Remote
Competitive salary & stock options; health benefit...
Remote
4-6 years customer success experience
Fintech broker-dealer business knowledge
Saas and api technology understanding
Alpaca is a US-headquartered self-clearing broker-dealer serving hundreds of financial institutions across 40 countries with institutional-grade APIs

Job Summary

  • Alpaca is a US-headquartered self-clearing broker-dealer serving hundreds of financial institutions across 40 countries with institutional-grade APIs.
  • The Customer Success Manager acts as the primary contact for B2B enterprise customers, managing the full lifecycle from app launch to renewal.
  • The role offers competitive salary, stock options, health benefits, and a monthly stipend via a Brex Card.

Matching Summary

Alpaca is a US-headquartered self-clearing broker-dealer serving hundreds of financial institutions across 40 countries with institutional-grade APIs.

Salary

Competitive Salary & Stock Options; Health Benefits included; Monthly Stipend: USD $150 per month

Skills & Requirements

Must-have

  • 4-6 years customer success experience
  • FinTech broker-dealer business knowledge
  • SaaS and API technology understanding
  • APAC Singapore time zone availability
  • Remote work self-management skills

Nice-to-have

  • Startup mindset in fast-paced environment
  • Experience with international B2B clients
  • Passion for open-source contributions

Key Requirements

  • 4-6 years of customer success experience
  • FinTech or broker-dealer industry background
  • Comfortable working APAC/Singapore time zone

Work Rights

Not specified

Tailored Resume

Cover Letter