This role handles multiple accounts and provides technical guidance to junior support staff, acting as the primary contact for broker queries
Job Summary
This role handles multiple accounts and provides technical guidance to junior support staff, acting as the primary contact for broker queries.
Partner with underwriters and senior UW Support employees in the end-to-end processing of new and renewal business, identifying opportunities for service improvement and technology adoption.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, fostering a culture of inclusion and belonging.
Matching Summary
This role handles multiple accounts and provides technical guidance to junior support staff, acting as the primary contact for broker queries.
Skills & Requirements
Must-have
Underwriting systems proficiency
MS Office Applications knowledge
Client servicing skills
Root cause analysis
Quality control processes
Nice-to-have
Continuous improvement mindset
Proactive problem-solving
Team collaboration
Adaptability to new technology
Key Requirements
Recognized MCC qualification or working towards one