Firmware Manager

Arlo Technologies

Richmond, Canada
Base: $133,000 – $200,000pyear; bonus/equity: + eq...
Fully remote
5+ years engineering management experience
Embedded systems or firmware background
Root cause analysis and fix development
Arlo is seeking a Sustaining Firmware Manager to lead a team responsible for supporting and improving existing products in the field

Job Summary

  • Arlo is seeking a Sustaining Firmware Manager to lead a team responsible for supporting and improving existing products in the field.
  • The role involves owning the end-to-end sustaining lifecycle from issue intake and triage through root cause analysis, fix development, and release delivery.
  • Candidates must have strong communication skills to interface with customer support, QA, factory, and partner teams while ensuring critical issues are resolved within SLA.

Matching Summary

Arlo is seeking a Sustaining Firmware Manager to lead a team responsible for supporting and improving existing products in the field.

Salary

Base: $133,000 – $200,000/year; Bonus/Equity: Plus equity; Benefits: Full range of benefits including bonus and equity

Skills & Requirements

Must-have

  • 5+ years engineering management experience
  • Embedded systems or firmware background
  • Root cause analysis and fix development
  • Release train planning and delivery
  • RTOS and embedded Linux multi-threading
  • WiFi networking and video streaming
  • Git Jira Confluence Splunk Slack tools

Nice-to-have

  • Connected consumer devices experience
  • Data-driven mindset with MTTR tracking
  • Cross-functional collaboration skills
  • AI and CV-powered analytics knowledge
  • Cloud-connected device ecosystems familiarity

Key Requirements

  • BS in CS/EE/CE or relevant work experience
  • MS degree is a plus
  • Experience managing bug triage at scale
  • Familiarity with escalation workflows

Work Rights

Not specified

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