This role serves as the primary escalation point for complex inquiries while providing specialized bilingual support for French-speaking clients
Job Summary
This role serves as the primary escalation point for complex inquiries while providing specialized bilingual support for French-speaking clients.
The successful candidate will synthesize frontline client data into actionable insights to influence platform enhancements with Product and Technology teams.
Webull offers a comprehensive benefits package including extended healthcare, dental care, and three weeks of paid time off.
Matching Summary
This role serves as the primary escalation point for complex inquiries while providing specialized bilingual support for French-speaking clients.
Salary
Base: $100,000 – 115,000 CAD annually; Bonus: Discretionary bonus included; Benefits: Comprehensive health coverage, life insurance, dental, 3 weeks PTO
Skills & Requirements
Must-have
Bilingual French and English support
CIRO registration or CIRE completion
Complex inquiry resolution leadership
Canadian capital markets knowledge
Brokerage lifecycle operational understanding
Nice-to-have
Strong problem-solving skills
Project management experience
Positive professional demeanor
Collaborative team leadership style
Key Requirements
Undergraduate degree or equivalent experience
CIRO registered as IR options or CIRE completion
Fully bilingual in French and English
Knowledge of Canadian equities and options products