Customer Specialist – Bridgetowne Site (fresher)

WNS Global Services (Australia) Pty Ltd

Quezon City, Philippines
**
Communicate with customers professionally
Provide solutions as per guidelines
Listen attentively to customer needs
** WNS Global Services is seeking a Customer Specialist for their Bridgetowne site in Quezon City, Philippines. The role requires strong customer service skills and offers opportunities for professional growth, competitive benefits, and a supportive work culture. **

Job Summary

  • Communicate with customers in professional manner & provide solution for specific requests as per process guidelines.
  • We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.
  • Enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1.

Matching Summary

Match Score: 75

** WNS Global Services is seeking a Customer Specialist for their Bridgetowne site in Quezon City, Philippines. The role requires strong customer service skills and offers opportunities for professional growth, competitive benefits, and a supportive work culture. **

Skills & Requirements

Must-have

  • Communicate with customers professionally
  • Provide solutions as per guidelines
  • Listen attentively to customer needs
  • Demonstrate empathy
  • Travel Account requirements
  • Banking and Financial Account requirements

Nice-to-have

  • Experience of Outperformance and engagement
  • Contribute to society through WNS Cares Foundation
  • Culture of celebration

Key Requirements

  • High school graduate (old curriculum)
  • College graduate (Banking and Financial Account)
  • Senior High School graduate (new K-12 Curriculum)
  • Preferably 6 months BPO experience
  • Willing to work onsite
  • Willing to work on shifting schedules
  • Can start ASAP

Work Rights

Not specified

Tailored Resume

Cover Letter