Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible
Job Summary
Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
The role involves acting as the first point of contact for customers, assisting with transactions, queries, and servicing both in branch and over the phone.
Employees receive a starting salary of £25,000 plus a £500 annual cash allowance, 25 days holiday plus bank holidays, pension contributions, healthcare benefits, and wellbeing support.
Matching Summary
Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
Salary
Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension contributions, healthcare benefits
Skills & Requirements
Must-have
Outstanding customer service skills
Effective communication with customers
Flexible and multi-skilled approach
Working on rota basis Monday to Saturday
Handling customer transactions and queries
Nice-to-have
Team working skills
Desire to go above-and-beyond
Openness to varied activities
Adaptability to business needs
Problem solving and relationship building
Key Requirements
Proven customer service experience
Right to work in the UK
Ability to communicate effectively
Experience in face-to-face or telephony customer service