Customer Service Representative - Aborn Pet Hospital

Hayward Animal Clinic

Base: $20-25 ph; bonus/equity: performance bonuses...
Answering phones and scheduling appointments
Greeting clients and admitting patients
Processing payments and managing financial info
The role involves answering phones, scheduling appointments, greeting clients, and processing payments while maintaining outstanding client service

Job Summary

  • The role involves answering phones, scheduling appointments, greeting clients, and processing payments while maintaining outstanding client service.
  • Candidates must have at least one year of experience in a veterinary setting and strong customer service background.
  • Full-time employees receive benefits including 401k with match, medical/vision/dental insurance, paid time off, and veterinary discounts.

Matching Summary

The role involves answering phones, scheduling appointments, greeting clients, and processing payments while maintaining outstanding client service.

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO (FT only)

Skills & Requirements

Must-have

  • Answering phones and scheduling appointments
  • Greeting clients and admitting patients
  • Processing payments and managing financial info
  • Communicating between clients and staff
  • Ability to sit and stand for 8 hours

Nice-to-have

  • Exceptional can-do friendly personality
  • Desire to learn and grow
  • Experience with electronic medical record systems
  • Willingness to train other team members
  • Ability to adapt to change quickly

Key Requirements

  • At least one-year experience in a veterinary setting
  • Strong customer service background
  • HS Diploma or educational equivalent
  • Ability to lift objects weighing 40 pounds

Work Rights

Not specified

Tailored Resume

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