Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.

Matching Summary

As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • high level of empathy
  • solution focused mindset

Nice-to-have

  • embraces change with confidence
  • comfortable with multi-system environment
  • passion for great customer service
  • great listening skills
  • excellent communication skills

Key Requirements

  • work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter