Technical Field Support Manager, Ksea

KONE Belgique & Luxembourg

Multiple Locations
**
Technical support for installation and commissioning
Resolve technical issues
Ensure compliance with safety and quality
** KONE is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of their products. The ideal candidate will have a background in engineering, strong technical knowledge, and a customer-oriented mindset, with responsibilities including remote and on-site support, training, and quality assurance. **

Job Summary

  • Technical Field Support Manager provides technical support during the installation and commissioning of KONE products, resolving issues to ensure compliance with safety, process, and quality requirements.
  • Responsibilities include remote and on-site support, ride comfort, product development, method and tools development, training, quality reporting, and ensuring safety compliance.
  • The role requires a Bachelor's degree in Engineering or a relevant field, fluency in English and other SEA languages, flexibility to travel, and knowledge of KONE and/or non-KONE products.

Matching Summary

Match Score: 75

** KONE is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of their products. The ideal candidate will have a background in engineering, strong technical knowledge, and a customer-oriented mindset, with responsibilities including remote and on-site support, training, and quality assurance. **

Skills & Requirements

Must-have

  • Technical support for installation and commissioning
  • Resolve technical issues
  • Ensure compliance with safety and quality
  • Provide training and expertise
  • Develop installation methods and tools

Nice-to-have

  • Holistic product knowledge
  • Commercial business experience
  • Environmentally sustainable solutions

Key Requirements

  • Bachelor's degree in Engineering or relevant field
  • Fluent in English and other SEA languages
  • Flexible to travel
  • Knowledge of KONE and/or non-KONE products
  • Prior experience in manufacturing, process, or engineering functions

Work Rights

Not specified

Tailored Resume

Cover Letter